Returns & Refunds at BudBarn Society
On a case by case basis we will evaluate returns only for the following reasons:
Broken/damaged goods upon receipt
Due to the natural tendencies of shatter we do not accept returns due to “buddering”. All shatters are kept in a dry and cool environment free of contaminants and are only going through their natural life cycle.
Shatters receive their texture from an alignment of the crystalline structure that occurs naturally during the production. When these crystals are aligned they have a glassy effect, making the product brittle and transparent.
Over time these crystals will become disorganized making the product more of a melted sugar consistency. The shatter still has the same benefits and effects but is more liquid and malleable. How long this takes to happen can vary greatly from a few days to a few months and can actually be sped up by some of the more desirable components such as terpenes.
If you do run into the following issues with your shatter, please let us know immediately:
Foreign contaminants (specks, flecks, etc.)